Gbaij's Privacy Policy —
Your Data, Our Responsibility

Role & Purpose

Welcome to the gbaij platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the steps we take to protect your data. By registering with gbaij, you are considered to have accepted this Privacy Policy.

Our goal is always to maintain full transparency. Whether you are opening an account, making a deposit, playing a game, or contacting us — we ensure your privacy is preserved at every step. This policy is reviewed and updated regularly as needed.

What information do we collect?

Gbaij collects your information in several ways. This data is used to improve our services, keep your account secure, and meet our legal obligations.

• Registration Information: Full name, date of birth, email address, mobile number, and residential address.
• Identity Verification Information: Copy of national ID, passport, or driving license (as part of the KYC process).
• Financial Information: Payment method details, transaction history, and records of deposits and withdrawals.
• Gaming Activity: Betting history, game preferences, win/loss records, and promotional usage data.
• Device & Connection Information: IP address, browser type, device type, operating system, and session duration.
• Contact Information: Messages sent to customer support, live chat logs, and email communications.

Purpose of Data Use

We use the information we collect for the following purposes. gbaij never uses your data for anything beyond these stated purposes.

• To create, manage, and secure your account.
• To process payments and complete financial transactions.
• To prevent fraud, money laundering, and cybercrime.
• To comply with legal and regulatory obligations.
• To provide customer support and resolve issues.
• To improve platform performance and enhance the user experience.
• To keep you informed about relevant promotions and offers (with your consent only).
• To promote responsible gaming and identify problematic gambling behavior.

Data Sharing Policy

Gbaij does not sell or rent your personal information to third parties. However, there are certain circumstances under which we may share your data:

• Payment Processors: Necessary data is shared with payment gateway providers to complete transactions.
• Law Enforcement Agencies: Required data may be disclosed in accordance with government or court orders.
• Security Partners: Limited information may be shared with specialized security partners for fraud detection and prevention.
• Technology Service Providers: Data may be shared with cloud service providers for platform operations; however, they are bound by the same privacy obligations.

In all cases, we share only the minimum necessary data, and all partners are required to adhere to our privacy standards.

Your Rights

As a gbaij user, you have the following rights. To exercise any of these rights, please contact our support team.

• Right to Access Data: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: The right to temporarily restrict the processing of your data in certain circumstances.
• Data Portability: The right to receive your data in a common format and transfer it elsewhere.
• Marketing Opt-Out: The right to opt out of promotional communications at any time.

Data Retention Period

We retain your information for as long as it is needed or legally required. In general, certain data is kept for a period after account closure because:

• Under Anti-Money Laundering (AML) laws, financial transaction records must be retained for 5-7 years.
• Relevant data is retained for the purpose of dispute resolution or legal claims.
• Certain data may be required for audits conducted by regulatory authorities.

Once the required retention period has passed, your data is securely deleted or anonymized.

Cookie Policy

Gbaij uses several types of cookies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Helps remember language preferences and game settings.
• Analytics Cookies: Aggregated usage statistics are collected for the platform, but no individual users are identified.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Mobile App Privacy

Using the gbaij mobile app may result in some additional data being collected. The app requests only essential permissions and does not access unnecessary data.

• Push Notifications: Promotions and important updates are sent with your consent.
• Device ID: Device identification is used to enable secure login and prevent fraud.
• Biometrics: Use of fingerprint or Face ID is entirely optional and all data remains on your device.

Security Commitment